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Working time: 08:00-18:00  Mail:chenyyeezy11@gmail.com Kik/skype:yyeezy11 WhatsApp:8613950137626

FAQ


Q: How long can I receive the goods after I place an order?
A: It takes 5-8 days to receive the order. After you ordered you will receive an order confirmation mail. Then we will email you the tracking number in 2 days.

Q: Is my payment on your site secure?
A:we realize how important it is to securely store any of our customers’ personal information. Our website maintains the highest levels of security by using high-level SSL encryption technology, the most advanced security software currently available for online transactions. We do not rent, sell, or share personal information about you with any third party or nonaffiliated companies except to provide the services you've requested.

Q:why are the prices of shoes so nice?
A: Cause the shoes are taken from factory directly, so we save much agency fee.

Q: Are the shoes authentic?
A:.Our shoes are UA shoes. “UA” stands for “Unauthorized Authentic”. UA shoes are very similar to retail Nike/Jordan Brand shoes but are never officially contracted with those companies to be made.

Q: How should I do if I am not satisfied with the shoes that I have received from you?
A: Don't worry about that. We take 30 days for money back for all orders. You can believe us that we are reliable suppliers.

Q: What do I need to pay attention to when I pay the order?
A: We have three payment methods: credit card, money gram and western union. If you use credit card to pay the order, the amount of money cannot be more than $370. If it is more than $370, the payment will not succeed. But if you use money gram or western union, you will not only enjoy free shipping but also enjoy a 5% OFF.

Q: Are your pictures in line with the products?
A: To ensure that you receive the kind of sneakers consistent with the picture, all products 100% real pictures are taken, refused to beautify the false picture piracy. If you want to confirm once again, we can send you a video.

Q: Could I exchange or receive refund if I am not satisfied with my order?
A:In our store we take 30 days exchange or refund if you do not like your order, so you canalways shop with confidence! If you are not satisfied with your order,you want to process a refund, pls contact us at first time, we will figure a solution or do full refund right away! You can choose:
Email: kdeals2323@gmail.com
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Pls remember we available for 18 hours * 7 days
If you have any question, pls do not hesitate to email us or get live help!



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